Privacy Policy

Last Updated: 25 February 2026

Introduction

Fixlah ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services. By accessing or using Fixlah, you agree to the terms of this policy.

Information We Collect

We may collect the following types of information:

• Account information (e.g., username, email, name)
• Login and authentication data
• Usage data (e.g., how you use the platform)
• Device and browser information
• Information you provide when contacting support or submitting forms

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Authenticate users and manage accounts
• Send important notices (e.g., password reset, security alerts)
• Respond to your requests and support needs
• Comply with legal obligations and enforce our terms

Data Storage & Security

We store your data on secure servers and use industry-standard measures to protect it from unauthorized access, alteration, or disclosure. We implement appropriate technical and organizational safeguards; however, no method of transmission over the Internet is 100% secure.

Sharing of Information

We do not sell your personal information. We may share your information only:

• With your consent
• With service providers who assist us (under strict confidentiality)
• When required by law or to protect our rights and safety

Cookies

We may use cookies and similar technologies to maintain your session, remember your preferences, and improve your experience. You can control cookie settings through your browser; disabling cookies may affect some features of the service.

User Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain processing
• Data portability

To exercise these rights, please contact us using the details in the Contact Us section.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us and we will take steps to delete it.

Data Retention

We retain your information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, or resolve disputes. When data is no longer needed, we securely delete or anonymize it.

Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to read the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of Fixlah after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at the email or address provided in your account or on our main website.